Terms & Conditions

Shipping Terms

All orders will be shipped via Platinum Express Post  for AU$15 within Australia (per shipping address). Overseas orders will be sent FEDEX for AUD$25.for items valued under AUD$1000 and AUD$50 for items valued at above AUD$1000 to cover insurance

Please allow 5-7 business days to receive your order. Items on special order may take longer.

Engraving Schedule:

Please allow an additional 3-5 days for delivery of machine engraved items and an additional 8-10 days for delivery of hand engraved items.

Rufund Policy

Depazzi have a no refund – exchange only policy.

Lay-by Policy

  • Depazzi offer a 12 week lay-by service.
  • A minimum transaction of AUD$500.
  • A 20% lay-by deposit required when order is placed.
  • Lay-by must be finalised by the due date.
  • Regular fortnightly payments are required.
  • If the lay-by is cancelled by you within the lay-by period then all monies will be refunded minus a AUD$3.50 service fee.
  • If you fail to make payments and/or do not finalise your lay-by by the due date (without contacting us to arrange an extension)
    Your lay-by will be cancelled, stock will be returned to the store and a $10.00 cancellation fee will apply to cover administration costs.
  • Individual items will not be separated from a lay-by until final payment has been received.
  • Once payments are received you will receive email confirmation outlining the payment made and lay-by balance due.
  • Once you receive your items the normal Refund/Exchange policy applies.
  • All items remain the property of Depazzi until final payment has been received.

Summary privacy policy

DEPAZZI
PO BOX 2445
GRACEVILLE QLD 4075
AUSTRALIA
+61 (0)409 279 172

Dear Visitor:

We want you to know how we handle the information you send us via the Internet. Information provided through this website will be stored on our server in Australia. If you do not wish your information to be stored on our server, please visit one of our retail stores or diplays. Click here for Store Locations.
Like all information collected Depazzi, information collected through this website is protected in accordance with our Privacy Policy. The full Australian Customer Privacy Policy is available here. We keep you informed by updating this Privacy Policy as our procedures change. Please review it occasionally to remain informed. This Policy was last updated on 14 July 2010